General
Print

  • Can I get a mat made to any size or dimension ?

    Absolutely, we make mats and matting to any size, shape or configuration. Simply contact Mat World and we will be able to help you with this and in most instances, actually come out to do a measure-up of the job and provide you a no obligation quote.

  • Do you install mats?

    Yes, we do in most capital cities. if a matting installation is required, that will be included in your mat quote.

  • If I live far from any Mat World Branches, how do I know what I am buying?

    Our matting professionals will discuss your situation with you over the phone and based on the information you give us we will make a couple of recommendations and organise for a few small samples of the recommended mats to be sent to you. There is no charge for this service.

  • Are your mats made locally?

    No, mats are imported from a number of different countries, depending on type or style. However, we do make some mats to size in New Zealand and that is done in our Henderson office.

  • What is the cost for your matting experts to visit our premises?

    There is no cost or obligation for our matting experts to visit your premises to do a professional survey of your situation, then measure and quote, as long as you are located with an hour or two of our warehouse.

  • If I live far from a Mat World Branch can you still quote on specially made mats?

    Yes it is. If you can fax or email us a diagram with sizes of the mat you are after, we will be able to fax or email you back a quote within 24 hours. We are currently developing convenient online forms for you to request quotation without leaving the website.

  • If I order a specially made mat, approximately how long would it take for you to deliver?

    While the answer to that question is not quite straight forward as it does depend on where you are, we usually make and dispatch mats from our Henderson manufacturing facility within 48 hours. We would then just need to add on to the delivery time to wherever you are located.


Site Login